86bosPrivacy Policy

This page describes what we collect when you use 86bos and how we keep that data protected. We take privacy seriously because we handle sensitive information—your identity documents, payment credentials, account activity, and transaction history. Our approach is straightforward: we collect only what we need, we secure it robustly, and we don't sell it to marketers or third parties unrelated to your account management.

When you open an 86bos account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts through mobile banking, local payment, online payment, e-wallet, and place entries on sports events like Liga 1 or Piala Indonesia, live-dealer tables, slot games, or esports markets, we collect personal and transactional data. We use this data to verify your identity, process your payments, fulfill your withdrawals, detect fraud, and comply with financial regulations. We never use your data to build marketing profiles, sell to data brokers, or share with unrelated companies. Our policy explains exactly what we collect, who has access to it, how long we keep it, and what rights you have.

Our servers may sit outside your jurisdiction. If you're located in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your data may be transferred to and processed in countries outside Indonesia. We apply the same security and privacy standards regardless of server location. You consent to this international data transfer when you create an 86bos account and acknowledge that your jurisdiction's data protection laws may not fully apply to servers hosted overseas.

What data we collect on 86bos

We collect information in two categories: information you provide directly, and information we gather through your use of our platform.

Direct information: When you register for 86bos, you provide your email address, create a password, and enter your full name. During identity verification (KYC), we request a scan or photo of your national ID (KTP, SIM, or passport), a selfie confirming you're the ID holder, and verification of your phone number. When you deposit funds, we collect the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank VA details), the amount, and the timestamp. We never store your full payment card number or full bank account credentials; instead, we route you to your payment provider's secure gateway and record only that the transaction succeeded.

Indirect information: Our servers log your IP address each time you visit 86bos. We record your login times, the games or sports events you access, the amounts you wager, and the results of your activity. We use cookies and similar tracking technologies to remember your preferences, keep you logged in, and analyze how you navigate our platform. We may collect information about your device—operating system, browser type, device model—to troubleshoot technical issues and ensure compatibility.

Personal identifiers

Name, email, phone number, national ID number from your identity document.

Payment information

Deposits, withdrawals, payment method selected, transaction dates, amounts (we do not store full payment credentials).

Account activity

Login history, games accessed, wagers placed, results, winnings or losses, account balance over time.

Technical data

IP address, device type, browser, operating system, pages visited, time spent on each page.

How we use your data on 86bos

We use data to deliver our services. Your email and password are necessary to authenticate you and keep your account secure. Your identity information is essential for Know Your Customer (KYC) compliance; we are legally required to verify your identity before processing deposits and withdrawals. Your payment information is used to execute transactions, issue withdrawals, and create transaction records for accounting purposes.

We use activity data to detect fraud. If we notice unusual patterns—such as rapid deposits followed by immediate mass withdrawals, or login attempts from geographic locations inconsistent with your registration location—we flag your account and may request additional verification. This fraud detection protects both you and our platform community. We also use activity data to understand how our platform functions, identify technical issues, and improve user experience.

We do not use your data for marketing purposes without your explicit consent. We do not build demographic profiles for sale to advertisers. We do not sell your contact information to third-party marketers. If we send you communications, they're limited to account notifications (deposits received, withdrawals processed, security alerts, policy updates) and responses to inquiries you've initiated.

Third-party processors on 86bos

We work with third-party service providers to operate our platform. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank VA transfers), cloud infrastructure providers (who host our servers), customer support platforms, and compliance vendors (who help us verify identities and detect suspicious activity). We share only the minimum data each processor needs to perform their function. Payment processors receive transaction details but don't see your full identity documents. Compliance vendors receive your ID information but don't access your account balance or transaction history.

All third-party processors must sign data processing agreements committing them to the same privacy and security standards we maintain. We audit these agreements regularly. We require processors not to use data for their own marketing purposes. If a processor breaches these obligations, we terminate our relationship and notify affected users. We conduct due diligence on all processors before engagement.

We may be required by law to share your data with government agencies, tax authorities, financial regulators, or law enforcement. We comply with legal requests promptly and only disclose the information legally required. We notify you of legal requests unless the requesting authority forbids notification.

How long we keep your data

We retain account data—email, name, identity documents, transaction history—for as long as your account is active with 86bos. After you close your account or your account becomes dormant for an extended period, we retain your data for a statutory window required by financial regulations. This window is typically between three and seven years, depending on local law. After the statutory period, we delete your account records.

You may request deletion of your account at any time. Contact our support team to initiate account closure. We process your request and initiate deletion, subject to regulatory retention obligations. If you have outstanding transactions under review (such as a withdrawal pending verification), we retain data pertaining to those transactions until they're resolved.

Our 86bos security practices

We use bank-grade encryption (TLS/SSL) for all data in transit. Data traveling from your device to our servers, and between our servers and third-party processors, is encrypted. We use strong encryption (AES-256) for data at rest—information stored in our databases is encrypted on disk. Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We maintain access controls so only authorized staff can view sensitive data.

We do not store your payment card numbers, e-wallet passwords, or PIN codes. Payment data is routed directly to your payment provider's secure gateway. Our systems receive only confirmation that your payment succeeded; we never handle the actual payment credentials.

We conduct regular security assessments and penetration testing. If we discover a vulnerability, we patch it immediately. If a breach occurs—such as unauthorized access to user data—we notify affected users and relevant authorities within legally required timeframes. We maintain cyber insurance and incident response procedures to minimize harm and recover quickly.

Cookies and tracking on 86bos

We use cookies to store your login session, remember your language preference, and track basic analytics about how you navigate our site. Cookies are small text files stored on your device. Some cookies are essential for the platform to function (session cookies). Others are optional and support features like analytics and advertising personalization.

Most browsers allow you to control cookies through settings. You can reject non-essential cookies or delete cookies from your device. Disabling cookies may impair your 86bos experience—for example, you may be logged out frequently, or platform personalization won't function.

Contact us about your privacy on 86bos

If you have questions about our privacy practices, want to exercise your rights, or believe your data has been mishandled, contact our support team. We respond during standard business hours in English and local languages. Provide as much detail as possible about your inquiry. We acknowledge privacy requests within five business days and work to resolve them within 30 days.

Our privacy policy may be updated as we evolve our services or as regulations change. Material changes will be notified via email or an in-app notice. Continued use of 86bos after notification means you accept updated terms. If you disagree with changes, you may close your account and request a full data deletion subject to regulatory retention requirements.

International transfers and jurisdiction

Our servers and data infrastructure may be located outside Indonesia. If you access 86bos from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your personal data may be transferred to and processed in countries where data protection laws differ from Indonesia's. We apply consistent privacy and security standards regardless of server location. By creating an 86bos account, you explicitly consent to international data transfer and acknowledge that your data protection rights may differ from what your local jurisdiction provides.

We comply with applicable data protection laws in the jurisdictions where we operate. If a jurisdiction imposes stricter data protection requirements than our standard practices, we adopt those stricter standards for users in that jurisdiction. We cooperate with data protection authorities and respond to inquiries regarding compliance.

Children and vulnerable users

We at 86bos do not intentionally collect data from children under the age of majority in their jurisdiction. Our services are available only to users of legal age. If we discover that a child has accessed 86bos, we close the account immediately and delete associated data. We encourage parents and guardians to monitor minor access to online platforms.

Our privacy commitment

Your privacy is fundamental to how we operate 86bos. We collect data thoughtfully, secure it robustly, and use it only for purposes you understand and consent to. We don't monetize your data by selling it to marketers or brokers. We don't build psychological profiles to manipulate your behavior. We respect the trust you place in us when you share identity information, payment details, and transaction history. If you have concerns, our support team is available to discuss your privacy rights and our practices during standard business hours in English and local languages. Our commitment is transparency, security, and respect for your data throughout your journey with 86bos.

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